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About Hospital Supply Corporation (HSC)
Hospital Supply Corporation (HSC) is a leading company engaged in marketing and distribution of Hi-Tech Electro Medical Equipments, Pharmaceutical products and surgical disposables, representing leading Health Care Companies from around the World.
We, at HSC are performance driven, working as a team with imagination and innovation for the satisfaction of our customers, aiming to attain a leading position in the health care market.
HSC's business has been growing rapidly for several years, they wished to reduce their operational cost and improving business performance which ultimately turns out into financial gains. Since the day HSC was incorporated, it has been operating with either fragmented software for running organizational functions and with no automated business processes such as Sales, Purchase, Distribution likewise financial and inventory data was entered manually into systems which was a time-consuming, slow and error-prone process, one of the challenges was to reduce operational expenses by optimizing inventory levels and improving distribution process, like every growing company HSC also wanted to capture information more quickly for better and faster decision making, analyzing trends, this was only possible when all the core business areas could have placed into one single system in the name of integration. Lacking of a robust ERP system made it extremely difficult for HSC to track inventory and sales besides gaining visibility into the performance, the other immediate concerns needed to be addressed were faster fulfillment of customer orders however from operational aspects lead time should have been shortened and providing more customer satisfaction by reducing time of delivery of products.
HSC determined they needed to look at ways to improve efficiency and re-engineer business model through innovative use of new technology. They started looking for technology players that were high on vision and execution, they approached EfroTech in this regard and after going through a process in which vendors and their solutions are assessed, they awarded the ERP implementation project to EfroTech because they knew EfroTech has the abilities to integrate operations, making them efficient, to generate and analyze business performance plus to create data visibility across the system which were the keys to their continued success.
HSC needed an ERP solution that would meet their growing business objectives, implemented quickly, required little maintenance and molded itself to operations of varying complexities and being flexible in nature so that the changes/additions could be adopted. They were seeking a solution that would enable them to focus on their business rather than the technology. EfroERP offered parallel with HSC's specific business needs and management of HSC appreciated low cost of ownership. They made the decision to go with EfroERP because of the large cost differential, both immediate and long term, and the fact that it fitted their needs right out of the box.
Selecting EfroERP to drive the process
HSC chose EfroERP over other key competitors based on its extensive and demonstrated experience in the different industries, as well as its strong customer references and proven ability to implement promptly. Overall, the EfroERP came out in front of the competition, particularly with its industry-specific functionalities, from HSC perspective, the EfroERP was by far the best fit for their business. EfroERP also impressed them by leading the way with its .Net based platform, which they saw as an attractive option as it provides an adaptable, state-of-the-art code that won't be phased out any time soon. This allows them to future-proof their investment. It is also noticeable that EfroERP's .Net technology and Sql Server was an added attraction as it provides a futuristic, reliable option for their expansion plans. They also benefit from the scalability and reliability provided by the .Net platform on which the EfroERP runs. The EfroERP provides HSC with a platform more readily adaptable to comply with upcoming dynamics. They saw the EfroERP as best-of-breed and most suitable for a company which is involved in hospital supplies like HSC.
Other contributing facts that also pushed HSC to own EfroERP:
HSC has enjoyed innumerable benefits since implemented EfroERP, fundamentally, they have now a better overall view of all day to day operations throughout the company. A key benefit HSC is having, the EfroERP has been the ability to seamlessly working with all other modules such as HR, Finance, Sales, Import, Inventory etc. EfroERP acts as a centralized platform that meets all of the HSC's needs,
TimeTrax attendance module now records and monitors HSC employees' time. This system not only records time with guaranteed accuracy, it also enables both employees and supervisors to enter labor transfers. Every pertinent time and attendance report can now be run within minutes, the system provides more accurate information about who is working when and helps them eliminating intentional or unintentional mistakes and HSC has continually reaped the benefits of the system's efficiency and accuracy.
HSC is now able to examine and control inventory levels based on sales forecasts generated directly from the EfroERP. The intensive manual processes and ad-hoc queries have been replaced with automated reportings, which reduce management workload and accelerate decision-making. The EfroERP improves their visibility of business performance and enables rapid drill-down into the details; they can interrogate the system at any time that helps keeping track of stocks. Financial benefits have started coming and they will rise over time, with a clear reduction in errors.
Unlocking the Benefits
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